Question 1

Context: The Stripe Terminal team is bringing programmable in-person payments interfaces with Stripe to businesses around the world.

1. Deep product knowledge is essential for all user-facing teams at Stripe. Sales needs to consult businesses on how to best use our product offerings, Field Engineering provides developer integration assistance, Deployment helps new customers get set up on Stripe, and Support answers complex issues that arise as businesses use Stripe products. With these teams growing quickly, how would you make sure that each of them has the information about Terminal’s products they need to be successful?

Here is my response